Payment Assistance Specialist

Company: VirtualVocations
Location: Saint Petersburg
Posted on: October 29, 2024

Job Description:

A company is looking for a Payment Assistance Specialist responsible for communicating with borrowers regarding delinquent accounts and available assistance programs.

Key Responsibilities

Communicate with borrowers to collect payments and establish repayment plans
Provide guidance on home retention options and alternatives to foreclosure
Maintain compliance with relevant regulations and follow up on borrower commitments

Required Qualifications

High School diploma
Prior administrative experience
Prior call center or phone service experience
Ability to access, input, retrieve, and interpret information using applicable computer systems
Basic mathematical concepts knowledge for cash management

Keywords: VirtualVocations, Clearwater , Payment Assistance Specialist, Other , Saint Petersburg, Florida

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